Information We Collect
Personal Information You Provide
When you register for our 3D game design courses or contact us for information, we collect several types of personal data. This includes your full name, email address, phone number, and educational background. We also gather information about your previous experience with 3D modeling software and your career goals in game development.
During course enrollment, we collect detailed information to customize your learning experience. This includes your portfolio samples, preferred learning schedule, technical skill assessments, and payment information for course fees.
Technical Information
Our platform automatically collects technical data to ensure optimal performance. This includes your IP address, browser type and version, operating system, device identifiers, and connection information. We also track your interaction with our learning materials to improve course effectiveness.
| Data Category | Examples | Collection Method |
|---|---|---|
| Contact Information | Name, email, phone, address | Direct input via forms |
| Educational Data | Course progress, assignments, grades | Learning management system |
| Technical Data | IP address, browser info, device type | Automatic collection |
| Usage Analytics | Page views, session duration, clicks | Analytics tools |
Educational Progress Data
As you progress through our lighting and texture courses, we maintain detailed records of your learning journey. This includes completed modules, project submissions, instructor feedback, peer collaboration activities, and skill assessments. We use this information to provide personalized learning recommendations and track your development over time.
How We Use Your Data
We process your personal information for several legitimate purposes that directly support your educational experience and our business operations. Our primary focus is providing high-quality 3D game design education while maintaining transparency about data usage.
Educational Services
- Delivering personalized course content and learning paths based on your skill level
- Tracking your progress through lighting and texture design modules
- Providing instructor feedback and peer collaboration opportunities
- Issuing certificates and credentials upon course completion
- Maintaining academic records and transcripts for future reference
Communication and Support
We use your contact information to send important course updates, schedule changes, and technical announcements. This includes notifications about new course materials, upcoming live sessions, assignment deadlines, and platform maintenance windows.
With your explicit consent, we may send promotional emails about new courses, industry insights, and special offers. You can opt out of marketing communications at any time while continuing to receive essential educational updates.
Platform Improvement
We analyze usage patterns and learning outcomes to enhance our educational platform. This helps us identify which teaching methods work best, optimize course difficulty progression, and develop new content that addresses student needs. All analysis is conducted with privacy-preserving techniques.
Data Sharing and Third Parties
Mindyo operates with a principle of minimal data sharing. We only share your personal information when necessary for educational services, legal compliance, or with your explicit consent. We never sell personal data to third parties for marketing purposes.
Educational Partners
We collaborate with industry professionals and game development studios to provide guest lectures, portfolio reviews, and internship opportunities. In these cases, we may share relevant academic information with your permission to facilitate these educational experiences.
Technical Service Providers
- Learning Management System: Course delivery and progress tracking
- Video Hosting Services: Streaming educational content and recorded lectures
- Payment Processors: Handling course enrollment fees securely
- Email Service Providers: Delivering course communications and updates
- Cloud Storage Providers: Storing course materials and student projects
All third-party processors are carefully vetted and bound by strict data protection agreements. They can only access data necessary for their specific services and are prohibited from using information for their own purposes.
Legal Requirements
Under Slovenian and European Union data protection laws, we may be required to disclose personal information to regulatory authorities, law enforcement, or in response to valid legal requests. We will notify affected users when legally permitted and appropriate.
Your Privacy Rights
Under the General Data Protection Regulation (GDPR) and Slovenian data protection laws, you have comprehensive rights regarding your personal information. We're committed to making these rights easily accessible and responding to requests promptly.
To exercise any of these rights, contact us at help@mindyo.com with your specific request. We'll verify your identity and respond within 30 days. For complex requests, we may extend this period by an additional 60 days with explanation.
Complaint Rights
If you believe we've mishandled your personal data, you have the right to file a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec) or your local data protection authority. We encourage you to contact us first so we can address your concerns directly.
Security Measures
Protecting your personal information is fundamental to our operations. We implement comprehensive technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.
Technical Safeguards
- Encryption: All data transmissions use TLS 1.3 encryption, and sensitive data is encrypted at rest using AES-256 standards
- Access Controls: Multi-factor authentication required for all staff accounts with role-based permissions
- Network Security: Firewalls, intrusion detection systems, and regular vulnerability assessments
- Secure Hosting: ISO 27001 certified data centers with physical security controls
- Regular Updates: Automated security patches and system updates to address emerging threats
Organizational Measures
Our team receives regular privacy training and follows strict data handling procedures. We conduct annual security audits, maintain incident response plans, and limit data access to employees who need it for their job responsibilities. All staff sign confidentiality agreements covering student data protection.
In the unlikely event of a data breach affecting personal information, we'll notify affected users within 72 hours and report to relevant authorities as required by law. Our incident response team is trained to minimize impact and prevent future occurrences.
Student Responsibilities
While we implement strong security measures, students also play a role in protecting their information. Use strong, unique passwords for your account, don't share login credentials, log out of shared computers, and report suspicious activity to our support team immediately.
Data Retention
We retain personal information only as long as necessary for educational purposes, legal compliance, and legitimate business interests. Our retention periods vary based on data type and regulatory requirements.
Educational Records
Course enrollment data, academic progress, and completion certificates are retained for seven years after course completion to support transcript requests and continuing education needs. This aligns with Slovenian educational record-keeping requirements and industry standards for professional development documentation.
| Data Type | Retention Period | Reason |
|---|---|---|
| Course Records | 7 years | Academic transcripts, regulatory compliance |
| Financial Data | 10 years | Tax and accounting requirements |
| Marketing Data | 3 years | Campaign effectiveness analysis |
| Technical Logs | 12 months | Security monitoring and troubleshooting |
Account Deletion
When you request account deletion, we remove personal identifiers within 30 days while retaining anonymized academic records for statistical analysis. Some information may be retained longer for legal compliance, such as financial records required for tax purposes.
We use automated systems to review and delete data that has exceeded retention periods. Inactive accounts receive deletion notices before automatic removal, giving users opportunity to reactivate if desired.
International Data Transfers
Our primary data processing occurs within the European Union to ensure strong privacy protections. However, some educational services and technical infrastructure may involve data transfers to countries outside the EU/EEA region.
Transfer Safeguards
When international transfers are necessary, we ensure appropriate safeguards are in place. This includes using providers with European Commission adequacy decisions, implementing Standard Contractual Clauses (SCCs), or relying on other approved transfer mechanisms under GDPR.
- Cloud Infrastructure: EU-based servers with backup facilities in adequacy decision countries
- Video Hosting: Educational content delivered through EU data centers
- Analytics Services: Privacy-compliant tools with data residency controls
- Communication Tools: Student support platforms with EU data processing agreements
Students are informed about any international transfers during enrollment and can contact us for specific details about data locations and protective measures for particular services.
Privacy Updates and Changes
We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes will be communicated to active students via email and platform notifications at least 30 days before implementation.
Version History
Previous versions of this privacy policy are archived and available upon request. We maintain change logs documenting updates to ensure transparency about evolving privacy practices.
This policy governs all personal data processing by Mindyo in connection with our 3D game design education services. For questions about specific data handling practices or to exercise your privacy rights, our privacy team is available to provide detailed information and assistance.